Terms of service

Effective Date: January 1, 2025
 
Welcome to TKO Custom Shurtz and Creations LLC. By accessing or using our website, www.tkocustomshurtz.com, and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.
 
1. Overview
These Terms govern your use of our website and the purchase of custom products from TKO Custom Shurtz and Creations LLC (“we,” “us,” or “our”). By using our site or placing an order, you accept these Terms in full. If you do not agree, please do not use our website.
 
2. Custom Orders
All products are custom-made and produced based on your specifications.
 
Once an order is placed, production begins shortly after. As such, all sales are final.
 
Please double-check your order details (size, colors, personalization) before submitting.
 
3. Pricing and Payment
All prices are listed in USD unless otherwise specified.
 
We accept major credit cards and payment processors (e.g., PayPal, Stripe).
 
Full payment is required at the time of purchase.
 
We reserve the right to update pricing at any time without prior notice.
 
4. Shipping and Delivery
We ship domestically and internationally from the USA, China, India, Germany, and other global partners.
 
Shipping times vary depending on location and product availability.
 
International Orders: May experience delays due to customs, import regulations, or transit issues beyond our control.
 
We will provide tracking information when available.
 
We are not responsible for lost, stolen, or delayed shipments, but we’ll work with you and our carriers to resolve issues.
 
5. Returns and Exchanges
Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect due to our error.
 
If you receive a defective or incorrect item, you must notify us within 7 days of delivery with photos and a detailed description.
 
Approved returns must be unused and in original packaging.
 
6. Intellectual Property
All content on this website, including images, designs, logos, text, and graphics, are the property of TKO Custom Shurtz and Creations LLC.
 
You may not copy, reproduce, or use any content without our prior written consent.

7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the purchase price of the product.

8. Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we handle your personal information.

9. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Changes will be effective once posted on this page. Continued use of the site constitutes your acceptance of the revised Terms.

10. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles.

11. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
TKO Custom Shurtz and Creations LLC
Phone: 312-868-8616
Address: 1130 South Canal Street #1819
Chicago, IL 60607